Effective date: March 1, 2021
Information We Collect
We collect information that personally identifies you, such as your name, username, email address, the property address involved in a real estate transaction, and other personally identifiable information when you sign up to use the Site or Services ("Personal Information"). The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to process some of the Services offered. Except in connection with your order to purchase Services, we do not collect any credit card or other financial account information. We also collect Personal Information from you when you access the Services and/or other parts of the Site and elect to provide Personal Information. For example, when you use the Services, we will collect data that you upload to, or create during the course of your use of the Site and/or information that you input into your account.
Usage Data and Site Activity
We automatically collect information regarding the actions you take on the Site and Services ("Usage Data"). For example, each time you use the Site we may automatically collect the type of Web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, and the time and duration of your visits to the Site. This Usage Data may be associated with your account, but we do not disclose the associated information to third parties. We may store such Usage Data itself and/or such information may be included in databases owned and maintained by Company affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, etc. We use this information to help us understand how people use the Site and Services, and to enhance the Site and Services.
Cookies and Web Beacons
How We Use Information
We may use the information collected from you, including your Personal Information, through the Site and Service for the limited purpose of providing the Site and Service and related functionality and services for which we have been engaged. Such information may be used to perform a variety of purposes, including to:
Provide, operate, maintain and improve the Site and Services;
Enable you to access and use the Site and Services, including uploading, downloading, collaborating on and sharing Usage Data and sending emails on your behalf;
Send you technical notices, updates, security alerts and support and administrative messages;
Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
Respond to your comments, questions, and requests and provide customer service and support;
Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners;
Process and deliver contest or sweepstakes entries and rewards;
Monitor and analyze trends, usage, and activities in connection with the Site and Services and for marketing or advertising purposes;
Investigate and prevent fraudulent activities, transactions, unauthorized access to the Site and Services, and other illegal activities;
Personalize and improve the Site and Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Site and Services;
Send you push notifications from time-to-time in order to update you about events or activities related to the Site and Services. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information;
Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
Enable you to communicate, collaborate, and share files with users you designate; and
For other purposes about which we notify you.
Disclosure of Information Obtained by the Site and/or Services
We may disclose information you provide to us and information automatically collected from you when you use the Site and the Services: (a) as required by law, such as to comply with a subpoena, or similar legal process; (b) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud; (c) with our third party services providers and contractors who work on our behalf, for the purpose of providing our Services, and for no other purpose; and (d) if some or all of our business or assets are sold or otherwise transferred, to the buyer or transferee.
Automatic Data Collection
We may work with analytics companies to help us understand how the Site and Services are being used, such as the frequency and duration of usage. Our third party service providers and contractors use some of the information collected by the Site and Services to assist us in providing the Site and Services.
We maintain electronic, and procedural safeguards to protect the confidentiality and security of Personal Information and other information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently received Personal Information from a child under the age of 13, we will delete such information from our records.
Processing in the United States
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our Site or Services, you agree that the applicable laws in the United States will govern the collection, use, transfer, and disclosure of your Personal Information and communications.